What information we collect:
When using our services, we may require some of the following information:
- Email address
- Personal Address (for sending out ClubPolo Memberships Packs)
- Internet Protocol (IP) address
- Geographical location
Length of visit, page views, website navigation and any other related browsing activity
What we do with the information we collect:
The information you provide to us is required for, but not limited to, the following reasons:
- Internal record keeping
- Access to our website
- Account management
- Sending out ClubPolo Membership Packs
Sending notices of relevant communications
We are committed to ensuring that any information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place safeguards to secure the information we collect.
You have the option to activate ‘two factor authentications’ in your account settings. This is a recommended step to take after registering, however we reserve the right to make this mandatory at any future date. To use this additional security setting you will need access to a smart mobile phone and download the Google Authenticator App or other authentication applications that are supported.
We use small text files, called cookies, to store information in your web browser. The information stored may include preferences, session identification, HTTP information, and IP address.
You can set your browser to not receive cookies, but this may degrade your ability to use our website.
The Cookies we use are as follows:
- Session Cookies – we use these when you enter our website and they remain in place whilst you are using our website. A session cookie is stored in temporary memory and is not normally retained after the browser is closed. Session cookies do not collect information from a user’s computer.
- User Cookies – these remember your choices when using our website such as login details, what you have viewed and other actions that you perform whilst visiting our website. These cookies are retained after you close your web browser.
Third Party Cookies – generally these are cookies deposited by other websites which may or may not be affiliated with our website. These may be tracking, or analytical cookies related to: YouTube videos that you post or view and other media types for videos or audio.
IP addresses of computers used to visit our website, are stored in our database. This includes when first registering for an account, managing your account details, writing a private or public message or performing any other transaction which results in data being transferred to or from your computer and the website in question.
Your IP address is not visible to the public at any time.
Links to other websites:
Our website may contain links to other websites. These websites may or may not be affiliated with our website.
Controlling your personal information:
When using our website, you may choose to limit public viewing of applicable personal information through the settings located in your personal account.
We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may use your personal information to send you site information or other information pertaining to your account. You can adjust what types of communication you prefer to receive in your account settings.
If you discover any of the information that we hold for you is incorrect or incomplete, that you are unable to change yourself, please contact us as soon as possible so the necessary changes can be made. A contact link is available at the bottom of every page on this site and you can also Personal Message an administrator using the sites internal messaging system.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
You may request a copy of any information that we hold on you that could potential identify you as an individual. You may also request that we delete all information that we hold on you should you wish to close your account and no longer be a member of our website. This includes:
- Your name/username
- Email address
- Known IP addresses
- Known devices
- Opt in details and customer data
Non-personal identification information:
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
How we protect your information:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information:
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Deletion of Posts and Inactive User Accounts:
Our policy states that it will not delete posts en masse nor will it delete inactive user accounts. By accessing this community forum, users are opting to submit material or content on to a publicly accessible, shared space where one participants contribution directly influences the input of another Was a particular post helpful to others? Is a certain topic more popular amongst certain users? Every submission is affected by what precedes and follows it.
Deleting a single user account and a series of their postings is therefore most detrimental to our remaining members, who would see the value of their own contributions diminish as their comments would appear to be completely out of context and thus nonsensical. Disjointed threads would undoubtedly serve as frustrating reads for our thousands of loyal users. Moreover, the special aspect of a community forum such as this is its ability to preserve information and interactions the ability to look back on what has past. The deletion of posts and accounts would not only affect the cohesion and consistency of the website. It would also unnecessarily rob the community of its sense of community.
Lastly, in the unlikely instance that account and manual post-by-post deletion requests are ever accepted, one is reminded that it would not prevent postings that have already been referenced or quoted by other users, from appearing elsewhere on this site.
While inactive accounts will remain on our systems, we will remove email addresses from our servers upon request.
Third party websites:
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Compliance with children's online privacy protection act:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms:
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 22nd, 2018.