Afternoon,

So my drivers side lock isn't working. Key will turn but wont lock or unlock the door. I've looked into taking the handle off to get a batter look but as is a 99 6n, it requires a special tool. Has anyone on here got one or know of where to get one? or if you have any other idea about how to fix, I'm all ears.

I've added a few photos of the bolt that needs removing.

Thanks in advance

First welcome to the forum.

 

That's a standard TORX screw, you can buy the tools from Halfords or any motor supliers.

 

The problem will almost certainly be the "paddle" on the end of the lock will of snapped of, plenty of repair kits available on ebay https://www.ebay.co.uk/itm/VW-POLO-DOOR-LOCK-REPAIR-KIT-FRONT-RIGHT/322545947519?fits=Model%3APolo&hash=item4b193c937f:g:hfsAAOSwyWZZUVIy

Have a look at this https://www.clubpolo.co.uk/topic/167689-how-to-fix-non-workingstiff-door-locks/?page=2&tab=comments#comment-2638832 

I posted a how to guide on replacing the lock paddles

Thanks a lot! managed to get it out and stripped. Paddle is ruined and other parts are mashed up too. Current plan is buy a new handle and take the parts I need off to fix original