Hey guys, I bought an rclick kit which I had an auto technician mate determine today is definitely faulty. I'm not usually one to make a fuss but obviously it cost money and it doesn't work. I've tried the sales desk number which has been unavailable for a week, and I'm reluctant to pay £1 a minute to be put on hold for half an hour.

I started a support ticket a week ago and no reply, left 2 messages on the answer machine, sent emails and tried contacting them through paypal and still nothing.. I just wondered if any one had found an alternative way of contacting them? Or any other suggestions on what to do?

Unfortunately rclick support is crap i got my money back on a fauly unit by filing a paypal claim

Hopefully it will be better for you

It's not looking like it so far unfortunately! I'm leaving it until Wednesday to get a reply then its been well over a week, if nothing by then I'll be changing the dispute to a claim. Did you just order another one with the refund or get something else? I want remote and the price with flip key swayed me :p

I got the refund then got another from them that worked

Bloody annoying faf though