Just rang them to swap cover over on to new car :ninja: and they slammed me with a £200 pound bill!

when asked why, they told me there was the car change fee £25, an increase in "Insurance Tax" from 6% to 9.5% and because this was a "New to me" car I lost all ownership discount. I asked if I still had club discount and they said I had, but what gets me the most is I have one payment left on this years policy then its paid off! so I'm paying a quarter of this years premiums for 2.5 months driving, ON top of the normal premium.

I know it's the cost of motoring, but I don't feel its justified at all :(

That sounds dreadful. However, they are brokers and not an insurance company, so that may explain some of the charges.

That sounds dreadful. However, they are brokers and not an insurance company, so that may explain some of the charges.

Who isn't a broker these days? Seems like every 'insurance' company you get a quote from is actually selling you a product from a company you have never heard of.

What do they mean 'ownership discount' that is a new one on me.

Anyway this has been happening for years, once you are signed up to a policy they have you bent over a barrel, then if you try and change anything or even leave they can pretty much name their price as you signed up to a years contract. Depending on your age and NCB I'd be tempted to leave if it was almost paid off. It might work out cheaper if you can get a better quote elsewhere. Sometimes even a new policy from the same company can work out cheaper in the long run.

Finally try your best to get out of admin fees, I don't see how 3 minutes of typing and pressing enter or sending a email is worth £25+. Especially if they already have a good few hundred quid of your hard earned.

.

Edited 10 October, 201510 yr by Booner

huge recent thread on pistonheads slating how bad they treat people

I try to go direct where I can. I'm not sure I get the best value for money but I get less hassle.

I went with them because they seem like the go to for modified cars and they give me a decent price, infact the others on this forum didn't respond from what I can remember. 3 years no claims and 27 at the end of this month, I'll have paid nearly £1500 this year!

They're utter theiving, lying, scum who'll do anything to charge you more money after you've takn the policy out.

I had a whole heap of adventures with them calling me a liar and telling me I hadn't sent my NCB in a couple of years ago, they only changed their minds when I asked if they wanted me to go to the ombudsman or if I'd prefer it if I just came to see them.

Although the classic is the first time I had insurance with them. They tried to invalidate it "because the vehicle is modified", sounds legit enough until you bear in mind it was a kit car, on a Q-plate, on a kit car policy. Of course it's modifed, it used to be a Cortina and a Peugoet 504!

That's brilliant Yeti haha, can only imagine that phone conversation!

Ever seen Goodfellas? The vocabulary was notably similar.

Just rang them to swap cover over on to new car :ninja: and they slammed me with a £200 pound bill!

when asked why, they told me there was the car change fee £25, an increase in "Insurance Tax" from 6% to 9.5% and because this was a "New to me" car I lost all ownership discount. I asked if I still had club discount and they said I had, but what gets me the most is I have one payment left on this years policy then its paid off! so I'm paying a quarter of this years premiums for 2.5 months driving, ON top of the normal premium.

I know it's the cost of motoring, but I don't feel its justified at all :(

Hi,

I'm sorry that you are unhappy with the charges applied for changing over to a new vehicle. Generally ownership is a massive factor when it comes to car insurance I'm afraid especially on vehicles that have been owned for under 6 months. New purchases are even worse. If you did want to PM me your details I would be happy to take another look at it just to make sure.

Regards,

Dan.

Just to update, Had a chat with Dan and he has knocked £70 off for me, so pleased about that, thanks Dan

Brilliant news, thanks very much Dan. Glad that's sorted R10tz0r.