Hello,

This is my first forum post. My 2010 Polo driver's side window doesn't work anymore. I pressed the electric window button and the motor made a horrible crunching sound. Window didn't budge up or down. Is this something I could try fix myself, help appreciated. Thanks 👍🏽

From your description, this will be a failure of the mechanicals that are driven by the window motor.

Not sure how easy to replace on a 2010 Polo, but YouTube probably has some resources that will be relevant.

"Window regulator" may be a useful description to search, along with 2010 Polo.

Edited 2 March Mar 2 by Pete1

It's most likely the cables in the linkage starting to fray and snap, use it as little as possible until you've repaired it.

When you're buying a new one, there's normally the option to just buy the regulator by itself, or with it already attached to a new metal inner door card, the second sort it loads easier to fit.

This is why i only have cars with manual windows, you know when there is a problem before a failure occurs